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Legal Notice

Website Legal Statements

1. Salvatore Ferragamo S.p.A. and its subsidiaries and/or associated (hereinafter “Salvatore Ferragamo”) thank you for visiting this website (hereinafter “Site”). Site access and usage of Its content are subject to the following terms and conditions on property and copyrights (hereinafter “Terms”). The act of accessing and browsing this Site by the internet user implies full and unreserved acceptance of the following stipulation.

2. The information, photographic material, products and in general all the material contained the Site (hereinafter “Materials”) shall be deemed the sole property of Salvatore Ferragamo S.p.A. or its predecessor and are solely for private, personal, and use.
In any case, each copy or partial copy, of each material must include information on the exclusive property of Salvatore Ferragamo as any other information about the property contained in the Material itself.

3. Trademarks ”Salvatore Ferragamo”, “Ferragamo”, “Museo Salvatore Ferragamo” logos ”Salvatore Ferragamo” and “Museo Salvatore Ferragamo” and all other graphic and/or figurative trademarks contained and displayed in the Site in any manner and in respect of any use, whether registered or not, are and will remain the solely property of Salvatore Ferragamo and it is expressly forbidden for any reason or purpose, the reproduction, distribution, publication, transmission, modification in whole or in part, and the sale even only for personal use and not for commercial or professional ones.

4. It is expressly forbidden to record, store, copies, reproduce, further publish, exhibit, performance, transmit , distribute, transfer, translate, transpose, modify, or sale of the material even partially (whether they be images, photographs, texts, videos, trademarks and in general the elements and materials, and any creative expression available on this site) in any form or by any means (electronic, mechanical, computerized, by photocopying, printing, microfilm, magnetic recordings on any support, including CD-ROM, or otherwise) without previous written permission by Salvatore Ferragamo. The Materials are the exclusive property, or otherwise in lawful possession and use of Salvatore Ferragamo, which assumes no responsibility and makes no warranty, for any reason, for the use by User of any material to be understood, however illegitimate.

5. Salvatore Ferragamo, to the limits mandatory law, does not represent or warrant that the information contained this site is technically inaccurate or contains typographical errors.

6. Materials may be subject to changes or updates without notice. Salvatore Ferragamo also reserves the sole right to make changes and/or improvements to image, products, text, software applications found on the Site Despite the precautions taken, without prior notice at any time. These applications and software programs may present malfunctions and may contain viruses or other harmful components. Salvatore Ferragamo, to the limits mandatory law, is not responsible in this regard.

7. User is responsible for any losses, and damages, direct or indirect of any kind and entities that may result from the use of the Site.

8. This Site may contain links to other websites. Salvatore Ferragamo is not responsible for the availability of, or any content or material contained or obtained through any such sites. It cyeart be held responsible in any way, for any direct, indirect, special or consequential damages related to the use of this website or other linked websites.

9. All images, photographs, texts, videos, trademarks and in general the elements and materials, and any creative expression sent to the Site and/or Salvatore Ferragamo, with the sole exception of the personal data (i.e. name, surname and e-mail address) as indicated below, will be treated as and attributed irrevocably and freely, with their submission or mailing, to Salvatore Ferragamo. By making a submission or mailing, User agrees that Salvatore Ferragamo has the right (but not the obligation) to copy, record, store, copies, transfer, translate, transpose, modify, , publish, distribute or use such submission o mailing for any purpose, without compensation to you or to any other person, unless expressly imposed by law.

10. is and shall remain solely responsible for any submission to the Site of images, photographs, texts, videos, trademarks, elements, materials and any creative expression.

11. For matters not governed by these terms and conditions, relates only to the Italian Law. Any in these conditions shall not imply or void of any other, which shall continue therefore to be fully effective.

12. Any disputes related to these terms and conditions and/or use of the site itself will be donated to the exclusive jurisdiction of the Court of Florence.


PRIVACY POLICY

Website Privacy Policy

Salvatore Ferragamo S.p.A. with registered offices at Via de’ Tornabuoni 2, 50123, Firenze (hereinafter, “Salvatore Ferragamo”) and each company of the Salvatore Ferragamo Group which may process personal data under the circumstances specified below (the “Relevant Company” and, jointly, with Salvatore Ferragamo, “Ferragamo”) are committed to protecting the online privacy of the users of its websites and social network pages. As such, this Privacy Policy has been written in order to allow you to understand Ferragamo’s policy regarding your privacy, and how your personal information will be handled when using our websites (www.reutherhomes.comgroup.ferragamo.comcsr.ferragamo.com hereinafter, collectively, "Website") and when browsing and interacting with social network pages (on LinkedInFacebookInstagramYouTubeWeibo,G+,  TumblrPinterestTwitter , Snapchat, Periscope, etc. “Social Pages”). This Privacy Policy will also provide you with information so that you are able to consent to the processing of your Personal Data in an explicit and informed manner, where appropriate.

The information and data which you may provide, or which may otherwise be collected in the context of your use of Ferragamo’s services – e.g., access to reserved areas in the Website, browsing the Social Pages, contacting the Salvatore Ferragamo Group’s customer care through the Website or Social Pages, etc. (hereinafter, the "Services") – will be used by Ferragamo in compliance with the internationally recognized data protection principles. This means, in particular, that any Personal Data processing carried out by Ferragamo will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.

CONTENTS

  1. Data Protection Officer
  2. Personal Data processed
    1. Browsing data
    2. Special categories of Personal Data
    3. Data provided voluntarily by the data subject
    4. Purchase data
    5. Location data
    6. Cookies
  3. Purpose of the processing
  4. Legal bases, data controllership and mandatory / discretionary nature of the processing
  5. Recipients of Personal Data
         a. Disclosure of Purchase Data for anti-Misuse/Fraud
  6. Transfers of Personal Data
  7. Retention of Personal Data
  8. Data subjects’ rights
  9. Amendments
  10. Additional information concerning local processing, where applicable, and privacy laws

1. Data Protection Officer

1.1. At the address privacy@ferragamo.com you may contact the DPO of the Ferragamo Group.

2. Personal Data processed

2.1. As you use the Website or Social Pages, we inform you that Ferragamo may collect and process information related to you as an individual and which allows you to be identified (either directly, or together with additional information), or which is related to other individuals (“Personal Data”), such as your name, an identification number, an online ID or one or more characteristic elements of your physical, physiological, mental, economic, cultural or social identity.

2.2. Personal Data which may be processed by Ferragamo through the Website and/or Social Pages are as follows:

  1. Browsing Data

    2.A.1. The Website’s operation, as is standard with any website on the Internet, involves the use of computer systems and software procedures, which collect information about the Website’s users as part of their routine operation. While Ferragamo does not collect this information in order to link it to specific users, it is still possible to identify those users either directly via that information, or by using other information collected – as such, this information is also considered Personal Data.

    2.A.2. This information includes several parameters related to your operating system and IT environment, including your IP address, location (country), the domain names of your computer, the URI (Uniform Resource Identifier) addresses of resources you request on the Website, the time of requests made, the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.), and so on.

    2.A.3. These data are used exclusively to compile anonymous, statistical information on the use of the Website, as well as to ensure its correct operation and identify any faults and/or abuse of the Website – the data is deleted immediately after processing, unless it must be used to identify responsible parties in the event of cybercrime committed which harms the Website or third parties, in which case information on web contacts may be kept for a period of 7 (seven) days.

  2. Special categories of Personal Data

    2.B.1. Where registering an account to the Website, or in the "Human Resources", “Contact”, “Thesis Support” or “Internship” section of the Website of Salvatore Ferragamo, you are allowed to submit Personal Data which may fall under special categories of Personal Data – i.e. data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

    2.B.2. While this should not prevent you, for example, from submitting your CV for a job application through the Website, Ferragamo asks that you do not disclose any such types of Personal Data, unless you consider this to be strictly necessary. Indeed Ferragamo remind you that if you disclose such special categories of Personal Data in absence of an explicit consent to process them, Ferragamo may not in any case be held liable and cyeart receive complaints in this regard because in such case the processing is permitted as it is based on the fact that you have manifestly publicly disclosed this information.

    2.B.3. In any case, Ferragamo stresses the importance of providing your explicit consent to process this sort of Personal Data if you decide, nonetheless, to share it.

    2.B.4. Please note that, for purposes of selection of an applicant to a certain position, Ferragamo may decide to analyse the professional social media profiles which you make freely available on the Internet (e.g. LinkedIn).

  3. Data provided voluntarily by the data subject

    2.C.1. When using some of the Website’s Services (e.g., when using the “Contact” form, where registering an account on the Website, where applying for an Internship or for Thesis Support in the relevant section of the Website), you are allowed to submit Personal Data related to other persons.

    2.C.2. In any situation where you decide to share Personal Data related to other persons through the Website, you will be considered as an independent data controller regarding that Personal Data, and must assume all inherent legal obligations and responsibilities. This means that you must also must make sure that you have these third parties’ consent to their Personal Data being used in this manner before providing them to Ferragamo, or another appropriate legal basis which may allow for lawful processing of this information.

    2.C.3. To this end, you must fully indemnify Ferragamo against any complaints, claims or demands for compensation for damages which may arise from the processing of this Personal Data, initiated by the third parties whose information is processed via the Website by your initiative.

  4. Purchase Data

    2.D.1. You may use the Ferragamo e-commerce platform either as a registered user or as a guest user. When you purchase Ferragamo products on the e-commerce platform of the Website, the Personal Data you provide in the context of the process relating to the transaction and, where you have registered, the Personal Data you provide as a registered user of the Website (jointly referred to as the “Purchase Data”) will be collected and processed by Ferragamo for the purposes described in section 3 of this Privacy Policy.

    2.D.2. When you consent to the Profiling purpose, Purchase Data are analysed by Ferragamo in order to provide you with promotional material which you may find more relevant to your preferences.

  5. Location Data

    2.E.1. For providing you with more precise and useful Services, Ferragamo may ask you to enter your address, postcode or simply the Country where you are to find the Ferragamo boutique closest to you, for example for the purposes of Reserve and Ship to Store, as better defined in paragraph 3 below.
    Alternatively, and under your previous and explicit consent, your navigation programme on Internet (“Browser”) may share with the Website an approximation of your geographic location through information on wireless access points close to you and on your IP address of your device.
    In both cases, it is an optional use of Personal Data but extremely useful Ferragamo for proving you even more useful Services. If you think that sharing your approximate location through your Browser is invasive, you may revoke at any time your consent changing the settings of your Browser (or settings of you operating system). To have more information we invite you to read the specific privacy notice of your Browser.

  6. Cookies

    - Definitions, characteristics and application of the legislation

    2.F.1. Cookies are small text files that may be sent to and registered on your computer or mobile device by the websites you visit, to then be re-sent to those same sites when you visit them again. It is thanks to these cookies that those websites can “remember” your actions and preferences (e.g., login data, language, font size, other display settings, etc.), so that you do not need to configure them again when you next visit the website, or when you change pages within a website.

    2.F.2. Cookies are, therefore, used for electronic authentication, monitoring of sessions and storage of information regarding your activities when accessing a website. They may also contain a unique ID code which allows tracking of your browsing activities within a website, for statistical or advertising purposes. Some operations within a website may not be able to be performed without the use of cookies which, in certain cases, are technically necessary for operation of the website.

    2.F.3. When browsing a website, you may also receive cookies from websites or web servers other than the website being visited (i.e., third-party cookies).

    2.F.4. There are various types of cookies, depending on their characteristics and functions, which may be stored on your computer or mobile device for different periods of time: “session cookies”, which are automatically deleted when you close your browser, and “persistent cookies”, which will remain on your device until their pre-set expiration period passes.

    2.F.5. Under applicable data protection law, your express consent is not always required for the use of cookies. In particular, "technical cookies" – i.e., cookies used exclusively to transmit messages over an electronic communications network, or otherwise strictly necessary to provide a service explicitly requested by you – do not require your consent. In other words, cookies which are indispensable for the operation of the Website or required to perform activities you request may be used without your consent. Among cookies which can be used without consent, the following are included:

    • Analytics cookies, when used directly by a website operator to collect information, in an aggregate form, on the number of users and how they use a website;
    • Technical cookies, which allow users to browse a website according to a series of selected criteria (e.g., a certain language, products selected for purchase, etc.), in order to improve the services provided to those users. This category comprises browsing, navigation or session cookies, used to identify and authenticate users of a website

    2.F.6. On the other hand, "profiling cookies" – i.e., cookies used to create profiles on users and used to send advertising messages in line with the preferences revealed by users while browsing websites – require users’ prior consent.


    - Types of cookies used by the Website

    2.F.7. The Website uses the following types of cookies:

    • Technical cookies, which comprise browsing, session or navigation cookies, which are strictly necessary for the Website’s operation and/or to allow you to use the Website’s content and services and functionality cookies, which are used to activate specific Website functions and to configure the Website according to your choices (e.g., language), in order to improve your experience;
    • Analytics cookies, which allow Salvatore Ferragamo to understand how users make use of the Website, and to track traffic to and from the Website. The information collected by these cookies is processed in an aggregate and anonymous form, with no information on your specific ID being collected – therefore, the use of these cookies does not involve the use of your Personal Data.
    • Profiling cookies, which are used to observe the preferences you reveal through your use of the Website and to send you advertising messages in line with those preferences. These cookies, either of Salvatore Ferragamo or of third parties, are accurately selected and checked, and are used to guarantee that the marketing messages received through our Website, or other websites used by Salvatore Ferragamo to transmit its advertising messages, are in line with the visitor's preferences. Our advertising policy is conceived to offer pertinent messages, based on previous visits to our Website, on the most frequently visited pages, and on other data concerning the visitor. These cookies, if used together with other information about you, such as for example how our products and/or services are used, allow to recognize when access is made to the reserved area, and to send personalized marketing messages in line with the visitor's preferences.
    • Social and profiling cookies, which also enable users to interact with social networks (Facebook, Twitter). They are cookies that allow to share contents of the Website through social networks.

    2.F.8. Salvatore Ferragamo also uses third-party cookies – i.e. cookies from websites / web servers other than the Website, and which are used for specific purposes of the third parties owning those websites / webservers (including profiling of users). These third parties will typically be considered independent data controllers regarding their cookies, and therefore you must refer to their privacy policies, information notices or other materials to obtain more information on them. Salvatore Ferragamo cyeart control or ascertain the use which may be made, by these third parties, of third-party cookies, nor their exact characteristics or purpose.

    2.F.9. The following section lists the links to information on third-party cookies::

    • The privacy policy of Akamai is available at this link

    • The privacy policy of Bloomreach is available at this link

    • The privacy policy of Brightcove is available at this link

    • The privacy policy of DoubleClick (by Google) and Google is available at this link

    • The privacy policy of Linkedin is available at this link

    • The privacy policy and the procedure for rejecting the cookies of Criteo are available at the following link

    • The privacy policy of Facebook is available at this link

    • The privacy policy of Twitter is available at this link

    • The privacy policy of Pinterest is available at this link

    • The privacy policy of Yahoo! Japan is available at this link

    • The privacy policy of AdRoll is available at this link

    • The privacy policy of Dialogfeed is available at this link

    • The privacy policy of Mything is available at this link

    • The privacy policy of HotJar is available at this link


    - Pixel Tag

    2.F.10. Pixel tags (also referred to as clear gifs or web beacons) are graphical images that are usually transparent and can be inserted into a website or an e-mail.

    2.F.11. On the Website, Salvatore Ferragamo uses pixel tags of Criteo, Double Click and Bloomreach which detect the IP address of the computer on which our page was opened; the page URL; the time when the page was visited; and the type of browser used; and also detect a previously entered cookie value to detect the user’s preferences and send personalized advertising messages.

    2.F.12. For further information and to get to know how you can reject the installation of pixel tags of Criteo, please consult the privacy policy of Criteo (http://www.criteo.com/privacy/).

    2.F.13. Moreover, Salvatore Ferragamo uses pixel tags in the e-mails sent to users for analytical purposes and in particular to detect how many users read the emails sent.


    - First party cookies present on the Website
    Technical name Data Controller Cookie type, function and purpose Duration
    JSESSIONID Salvatore Ferragamo Technical cookie for session management Session
    LtpaToken
    LtpaToken2
    Salvatore Ferragamo Technical cookie for authentication and session management 30 minutes
    FRG_Social
    FRG_Analytics
    FRG_Profiling
    Salvatore Ferragamo Technical cookie that stores the consent to the use of cookies 343 days
    FRG_HIDEBANNER Salvatore Ferragamo Technical cookie that allows to hide the notification banner 7 days
    CompareItems_* Salvatore Ferragamo Technical cookie that catalogues the IDs of the purchased products. Session
    priceMode Salvatore Ferragamo Technical cookie that stores the price display mode in the online store. Session
    searchTermHistory Salvatore Ferragamo Technical cookie that stores the chronology of the searched terms Session
    WC_ACTIVEPOINTER Salvatore Ferragamo Technical cookie that contains the session ID value in the online store Session
    WC_GENERIC_ACTIVITYDATA Salvatore Ferragamo Technical cookie that exists in case of sessions with generic users only Session
    WC_USERACTIVITY_* Salvatore Ferragamo Technical cookie that enables the transmission of data between the browser and the server both with SSL connection and non-SSL connection Session
    WC_SESSION_ESTABLISHED Salvatore Ferragamo Technical cookie created the moment when the user has access to the online store Session
    WC_PERSISTENT Salvatore Ferragamo Technical cookie that stores marketing functionalities and functions linked to the ID customization Session
    WC_MOBILEDEVICEID Salvatore Ferragamo Technical cookie that detects the device used by the user Session
    WC_AUTHENTICATION_* Salvatore Ferragamo Technical cookie that enables safe authentication Session
    WC_Timeoffset Salvatore Ferragamo Technical cookie used for the calculation of the timestamp time zone Session
    frg_tip, frgprf_popup Salvatore Ferragamo Technical cookie Session
    checkout_data Salvatore Ferragamo Technical cookie that stores the information about the purchase checkout phase 5 days


    - Third party cookies present on the Website

    Technical name Data Controller Cookie type, function and purpose Duration
    AKSB Akamai Technical cookie that carries the timestamp (epoch time) and the URL sampled by RUM Session
    _br_uid_1, _br_uid_2 Bloomreach Profiling cookies. They are created by the Bloomreach tracking pixel library (BrTrk). This creates a unique anonymous identifier for every browser/device (_br_uid_1 is an earlier version that is in the process of being phased out) 10 years
    BC_POD Brightcove Technical cookie that defines the pod in which the Studio resides 15 days
    BC_COUNTRYCODE Brightcove Technical cookie that lists country for Geo info 5 days
    BC_BANDWIDTH Brightcove Technical cookie that detects initial bandwidth capability for streaming and progressive download deliveries Session
    Hdntl, _alid_ Brightcove Technical cookie for bandwidth set by Akamai for Brightcove Session
    BC_MKTG_UUID Brightcove Profiling cookie 2 years
    roia_c Brightcove Profiling cookie 1 year
    __insp_norec_sess, __insp_nv, __insp_ref, __insp_slim, __insp_wild Brightcove Inspect and analyse the activities of visitors to the Website 1 year
    __utma, __ga Brightcove Profiling cookies, this cookie is Google Analytics to track visits/data 2 years
    __utmc Brightcove Profiling cookies, this cookie is Google Analytics to track visits/data Session
    __utmz Brightcove Profiling cookies, this cookie is Google Analytics to track visits/data 6 months
    drt DoubleClick by Google Profiling cookie 1 giorno
    Id DoubleClick by Google Profiling cookie 2 years
    test_cookie DoubleClick by Google Profiling cookie 15 minutes
    _ga Google Universal Analytics Analytics cookie 2 years
    _gat Google Universal Analytics Analytics cookie 10 minutes
    __utma Google Analytics Analytics cookie 2 years
    __utmb Google Analytics Analytics cookie 30 minutes
    __utmc Google Analytics Analytics cookie Session
    __utmz Google Analytics Analytics cookie 6 months
    __utmt Google Analytics Analytics cookie 10 minutes
    optout, ki_r, ki_t Criteo Cookie tecnici 5 years
    acdc, eid, evt, udc, zdi Criteo Profiling cookie that is used to enable third-party-delivered advertisements 6 months
    uic, uid, homepageab Criteo Profiling cookie that is used to enable third-party-delivered advertisements 1 year
    udi Criteo Profiling cookie that is used to enable third-party-delivered advertisements 1 giorno
    r.ack Criteo Profiling cookie that is used to enable third-party-delivered advertisements 1 hour
    OPT OUT Criteo Profiling cookie that is used to enable third-party-delivered advertisements 5 years
    _lipt, leo_profile Linkedin Social and profiling cookie 1 month
    Lidc, bcookie Linkedin Social and profiling cookie 30 minutes
    __qca Linkedin Social and profiling cookie 6 months
    Lang, sdsc Linkedin Social and profiling cookie Session
    _ga, dart, lu Facebook Social and profiling cookie 2 years
    fr Facebook Social and profiling cookie 3 months
    local Facebook Social and profiling cookie 7 days
    reg_fb_ext, reg_fb_gate, reg_fb_ref, act, wd, csm, s, xs, c_user Facebook Social and profiling cookie Session
    _ga, guest_id Twitter Social and profiling cookie 2 years
    _gat Twitter Social and profiling cookie 1 giorno
    nodocdom Twitter Social and profiling cookie Session
    remeber_checked_on Twitter Social and profiling cookie 10 years
    _pinterest_cm, csrftoken Pinterest Social and profiling cookie 1 year
    pinterest_referrer Pinterest Social and profiling cookie 3 hours
    __ar_v4 AdRoll Profiling cookie 2 years
    __adroll AdRoll Profiling cookie 2 years
    yahoo_retargeting Yahoo! JAPAN Profiling cookie 90 days
    DSID DoubleClick by Google (Floodlight) Profiling cookie 13 days
    IDE DoubleClick by Google (Floodlight) Profiling cookie 1 year
    id DoubleClick by Google (Floodlight) Profiling cookie 1 year
    ma MyThing Profiling cookie 7 months
    __utmz MyThing Profiling cookie 30 days
    apnxs_uid MyThing Profiling cookie 12 days
    atl_mc MyThing Profiling cookie 13 days
    ckid MyThing Profiling cookie 8 years
    cksession MyThing Profiling cookie Session
    fbxid MyThing Profiling cookie 10 days
    googid MyThing Profiling cookie 8 years
    mt_8278-2482734-uk MyThing Profiling cookie 2 months
    mtrs MyThing Profiling cookie 8 years
    mttgt2 MyThing Profiling cookie 2 months
    Oid MyThing Profiling cookie 12 days
    wp15169 MyThing Profiling cookie 7 months
    xid MyThing Profiling cookie 12 days
    _session_id DialogFeed Technical cookie Session
    C AdForm Technical cookie which identifies if user’s browser accepts cookies. 1 – Cookies are allowed, 3 – Opt-out 60 days
    uid AdForm Technical cookie which identifies if user’s browser accepts cookies. 1 – Cookies are allowed, 3 – Opt-out 60 days
    cid AdForm Profiling cookie
    cCookie id (legacy) – same as uid
    60 days
    _hjClosedSurveyInvites HotJar Profiling cookie which is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown 365 days
    __hjDonePolls HotJar Profiling cookie which is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in 365 days
    __hjMinimizedPolls HotJar Profiling cookie which is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. 365 days
    _hjDoneTestersWidgets HotJar Profiling cookie which is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in 365 days
    _hjMinimizedTestersWidgets HotJar Profiling cookie which is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site 365 days
    _hjIncludedInSample HotJar Profiling cookie which is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. 365 days

  7. - Cookie settings

    Technical and analytical cookies
    They do not require the user’s prior consent in order to be used

    Profiling cookie

    Social and profiling cookie

    Browsing options

    You can also block or delete all or some of the cookies used on the Website via your browser options. Your cookie preferences will be reset if different browsers are used to access the Website. For more information on how to set the preferences for cookies via your browser, refer to the following instructions:

    • Internet Explorer
    • Firefox
    • Chrome
    • Safari
    • Opera

3. Purpose of the processing

3.F.1. Ferragamo intends to use your Personal Data, collected through the Website and/or Social Pages, for the following purposes:

  • to verify your identity and assist you, in case you lose or forget your login / password details for any of your personal accounts; to consult your purchase history and enable you to save your preferred products (“Client Management”);
  • to send you the newsletters for which you have subscribed as a Service, containing only informative and not marketing content, e.g. preview of new collections (“Newsletter”);
  • to browse and interact with Ferragamo’s Social Pages (e.g. Facebook, Instagram, LinkedIn etc.) (“Social Management”);
  • to finalise purchase orders and deliver products bought on the Website, including the provision of the Service active on request and consisting on the possibility to order products which may be collected at the Ferragamo boutique chosen from those available at the time of order placement (“Reserve, Pick-up and Ship to Store”). This purpose also entails the provision of assistance during the pre- and after-purchase phase of a sale, as following: (i) providing general pre and after sale assistance through Ferragamo’s customer care; (ii) providing assistance, including the return or repair of products, where applicable, due to the consumer under the legal warranty, where applicable (iii); assuring compliance with Ferragamo’s obligations on producer’s liability for damages arising from defective products, where applicable ("Sale");
  • o examine applicants’ resumes / CVs and motivational letters and to get in contact with applicants, for open job positions or internships, who have submitted their application via the Website (“Recruitment”);
  • to allow Ferragamo to provide personalised sales services to you at stores worldwide, to send you commercial communications and collect your opinion with regard to Salvatore Ferragamo products and initiative through the contact channel indicated by you (“Marketing”);
  • for sending you e-mail and mail marketing communication regarding products and services provided by Ferragamo and which are similar to those you have chosen in the context of a purchase via the Website, even when the purchase has not been finalized (“Recovery Cart”);
  • understand your purchase preferences in order to send you new communications and provide services in line with your interests. Your Personal Data are processed in compliance with the guarantees and measures set forth by the Italian Data Protection Authority in the decision accepting the request for preliminary verification submitted by Salvatore Ferragamo S.p.A. of 30 May 2013. For this purpose, your consent is required (“Profiling”);
  • observe the preferences you reveal through your use of the Website, to send you advertising messages in line with those preferences, through the use of Profiling Cookies as better detailed in section 2F above. These cookies, if used together with other information about you, such as for example how our products and/or services are used, allow to recognize when access is made to the reserved area, and to send personalized marketing messages in line with the visitor's preferences. Social and profiling cookies, which also enable users to interact with social networks (Facebook, Twitter). They are cookies that allow to share contents of the Website through social networks (“Retargeting”);
  • for compliance with laws which impose upon Ferragamo, according to the specific cases, the collection and/or further processing of certain kinds of Personal Data (“Compliance”);
  • to prevent and detect any misuse of the Website, or any fraudulent activities carried out through the Website, especially as regards the payments made through the e-commerce platform and enable Ferragamo to defend its rights (“Misuse/Fraud”). For this purpose, Personal Data relating to your purchase are shared with Riskified and Cybersource. Please find more information on paragraph 5.a of this Privacy Policy.

4. Legal basis, data controllership and mandatory / discretionary nature of the processing

4.1. Ferragamo’s legal bases to process your Personal Data, according to the purposes identified in Section 3, are as follows:

  • Client Management: he processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller for the Services. This processing is necessary to provide the Services to you and, therefore, is necessary for the performance of a contract with you. It is not mandatory for you to give Salvatore Ferragamo your Personal Data for these purposes; however, if you do not, Salvatore Ferragamo will not be able to provide the relevant Services to you.
  • Newsletter: the processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller and is necessary to provide you the newsletter informational Services. It is not mandatory for you to give Salvatore Ferragamo your Personal Data for this purpose. The newsletter Service is entirely optional and is provided on your specific request through the provision of your e-mail address in the relevant space; you can at any time revoke your request following the instructions in Paragraph 8 of this Privacy Policy and the sole consequence will be that you will not receive the newsletter anymore.
  • Social Management: the processing for this purpose is carried out by Salvatore Ferragamo, in some instances as joint data controller with the Relevant Company and/or the social network provider for the processing carried out through cookies, as for Facebook (here you can find the joint controllership agreement signed between Ferragamo and Facebook), and is necessary to let you use the consultation and, where applicable, interaction Services with Ferragamo’s Social Pages. It is not mandatory for you to provide Ferragamo your Personal Data for these purposes; however, if you do not, Ferragamo will not be able provide you the relevant Services.
    For the purpose of Social Management, the Relevant Company may be Ferragamo Hong Kong Ltd, Ferragamo Korea Ltd, or Ferragamo Japan K.K. for the Social Pages in, respectively, Hong Kong, China, Taiwan, Macau Korea or Japan.
  • Sale: the processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller for the Services performed in European Union, and by Salvatore Ferragamo and the Relevant Company as joint data controllers for the Services performed outside the European Union. This processing is necessary to invoice your purchases and deliver you the products and, therefore, in order to perform the purchase agreement with you and to comply with legal obligations applicable to Ferragamo stemming from consumer law. It is not mandatory for you to provide to the joint controllers your Personal Data for these purposes; however, if you do not, the joint controllers will not be able to fulfil your request.
    For the purpose of Sale, the Relevant Company may be Ferragamo Australia Pty Ltd, Ferragamo Canada Inc., Ferragamo Korea Ltd, Ferragamo Japan K.K., Ferragamo Mexico S. de R.L. de C.V., Ferragamo USA Inc., or Ferragamo Fashion Trading (Shanghai) Co. Ltd. for the Services performed in, respectively, Australia, Canada, Korea, Japan, Mexico, United States and China.
  • Recruitment: the processing for this purpose is carried out by Salvatore Ferragamo and/or the Relevant Company you have applied for (among the subsidiaries of the Ferragamo Group, listed here). This processing is needed in order for Ferragamo to be able to consider offering you a position. Therefore, the processing is necessary to take steps at your request before (potentially) entering into a contract. It is not mandatory for you to provide your Personal Data for this purpose; however, if you do not, Ferragamo will not be able to consider your applications.
  • Marketing: the processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller when you provide your Personal Data in Italian stores or by using Italian Website, or by Salvatore Ferragamo and the Relevant Company as joint data controllers when you provide your Personal Data in non-Italian stores or by using a non-Italian Website. This processing is based on your consent. It is not mandatory for you to give consent to Ferragamo for use of your Personal Data for these purposes, and you will suffer no consequence if you choose not to give it (aside from not being able to receive further marketing communications from Ferragamo). Any consent given may also be withdrawn at a later stage (please see Section 8 for more information).
    For the purpose of Marketing, the Relevant Company is the company (among the subsidiaries of the Ferragamo Group, listed here) to which you have freely provided your Personal Data. Please note that your Personal Data may be also shared with other companies of the Ferragamo Group as data processor, in line with guidelines and instructions specified by Salvatore Ferragamo.
  • Recovery Cart: the processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller and is based on its legitimate interest in sending you direct e-mail marketing communication regarding products and services provided by Ferragamo and which are similar to those you have previously purchased through the Website. You can interrupt these communications, and you will suffer no consequence if you do so (aside from not being able to receive further communications from Ferragamo), by objecting through the link provided at the bottom of all such communications (please see Section 8 for more information).
  • Profiling: the processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller when you provide your Personal Data in Italian stores or by using the Italian Website, or by Salvatore Ferragamo and the Relevant Company as joint data controllers when you provide your Personal Data in non-Italian stores or by using a non-Italian Website. This processing is based on your consent. It is not mandatory for you to give consent to the joint controllers to use of your Personal Data for this purpose, and you will suffer no consequence if you choose not to (aside from not being able to benefit from greater personalisation of your user experience regarding the Website). Any consent given may also be withdrawn at a later stage (please see Section 8 for more information).
    For the purpose of Profiling, the Relevant Company is the company (among the subsidiaries of the Ferragamo Group, listed here) to which you have freely given your Personal Data. Please note that your Personal Data may be also shared with other companies of the Ferragamo Group as data processor, in line with guidelines and instructions specified by Salvatore Ferragamo.
  • Retargeting: the processing for this purpose is carried out by Salvatore Ferragamo as autonomous data controller. This processing is based on your consent, which is provided by you when browsing the Website, as stated in the Website cookie banner. It is not mandatory for you to give consent to Salvatore Ferragamo to use your Personal Data for this purpose, and you will suffer no consequence if you choose not to (aside from not being able to benefit from greater personalisation of your user experience regarding the Website). Any consent given may be withdrawn at a later stage by using the options provided in section 2F above.
  • Compliance: the processing for this purpose is carried out by Salvatore Ferragamo and/or Relevant Company (among the subsidiaries of the Ferragamo Group, listed here), as autonomous data controller(s) according to their respective area of competence and it is necessary to comply with its legal obligations. When you provide any Personal Data to Ferragamo, Personal Data must be processed in accordance with the laws applicable to it, which may include retaining and reporting your Personal Data to official authorities for compliance with tax, customs or other legal obligations.
  • Misuse/Fraud: information collected for this purpose are used exclusively to prevent and detect fraudulent activities or misuse of the Website (for potentially criminal purposes) and allow Salvatore Ferragamo and/or Relevant Company, as autonomous data controller, to defend themselves in subsequent legal proceedings that may arise. For this purpose, Purchase Data are shared by Salvatore Ferragamo with Riskified for Sales transactions taking place in the European Union, Australia and the United States; Purchase Data for Sales transactions taking place in Mexico and Japan are also shared, respectively, by Salvatore Ferragamo, as joint controller with F. Mexico S. de R.L. de C.V. and Ferragamo Japan K.K. with CyberSource Limited. Please find more information on paragraph 5.a of this Privacy Policy.

5. Recipients of Personal Data

5.1. Your Personal Data may be shared, for the purposes listed in Section 3, with different persons / entities (hereinafter and collectively, “Recipients”):

  1. entities acting as data processors on Ferragamo’s behalf, in particular:
    1. persons, companies or professional firms providing Ferragamo with advice and consultancy regarding accounting, administrative, legal, tax, financial and debt collection matters related to the provision of the Services;
    2. legal entities engaged in order to provide the Services (e.g., hosting providers or e-mail platform providers); and
    3. persons authorised to perform technical maintenance (including maintenance of network equipment and electronic communications networks);
  2. public entities, bodies or authorities acting as autonomous data controllers to which your Personal Data may be disclosed, in accordance with the applicable law or binding orders of those entities, bodies or authorities;
  3. banks and payment service providers, acting as autonomous data controllers, to which your Purchase Data may be disclosed in order to process your payment for Sale purposes;
  4. legal entities which provide Ferragamo anti Misuse/Fraud services, as better described in the following Section 5.A;
  5. persons authorised by Ferragamo to process Personal Data needed to carry out activities strictly related to the provision of the Services, who have undertaken an obligation of confidentiality or are subject to an appropriate legal obligation of confidentiality (e.g., employees of Salvatore Ferragamo and/or the Relevant Company).

Your Personal Data may be shared within the Salvatore Ferragamo Group for the purposes specified above, in accordance with a data protection agreement concluded among all companies. For further information, please contact privacy@ferragamo.com.

A. Disclosure of Purchase Data for Misuse/Fraud

5.A.1. For purposes of Misuse/Fraud, as better described above, Riskified Ltd., a company with registered offices at 30 Kalisher St., Tel Aviv 6525724 Israel (hereinafter referred to as “Riskified”) and Cybersource Limited (hereinafter referred to as “Cybersource”) will carry out security and Misuse/Fraud checks through the Purchase Data on the transactions carried out. Riskified and Cybersource are companies specialized in anti-fraud services, software and platforms in the field of e-commerce. Riskified and Cybersource will process your Purchase Data as autonomous data controllers to ascertain the security of your payments.

5.A.2. Salvatore Ferragamo and the Relevant Company, which you may find in paragraph 4 above, discloses your Purchase Data to Riskified and Cybersource, which process such data pursuant to the legitimate interest of Ferragamo to prevent frauds, in order to guarantee the legality of payments made using the e-commerce platform of the Website. The data processing by Riskified and Cybersource will be carried out through automated means and will consist of aggregating your Purchase Data with other data relevant to transactions concluded on e-commerce platforms, in order to assess the regularity of the payment, according to pre-determined criteria.

5.A.3. For a description of the commitments and measures provided by Riskified and Cybersource to guarantee the protection of your Personal Data, please read, respectively, Riskified (https://www.riskified.com/privacy/) and Cybersource (https://www.cybersource.com/privacy/) privacy policy. You may also contact the Ferragamo DPO on privacy@ferragamo.com for further information.

5.A.4. Please be aware that the disclosure of your Purchase Data to Riskified entails the transfer of your Purchase Data outside the European Economic Area. Your Purchase Data will be transferred to the USA, where they will be retained in the Riskified servers in that country. This transfer is subject to Riskified’s undertaking to provide adequate guarantees relevant to your Purchase Data, by accepting the standard “Controller to Controller” contract clauses adopted by the European Commission. To obtain a copy of the standard contractual clauses please write to privacy@ferragamo.com. A backup copy of your Purchase Data will also be retained by Riskified on servers in the State of Israel. Your Personal Data are transferred according to the adequacy decision of the European Commission adopted on 31 January 2011, which recognised that the legal system of the State of Israel ensures that your right to the protection of your personal data, is substantially guaranteed, and equivalent to that in force in the European Union.

5.A.5. Please note that you may always object to the communication of your Purchase Data for Abuse/Fraud as better described in Paragraph 8.6 of this Privacy Policy.

6. Transfers of Personal Data

6.1. Apart from the transfer referred to in the previous paragraphs, some of your Personal Data are shared with Recipients who may be located outside the European Economic Area. Ferragamo ensures that your Personal Data are processed by these Recipients in accordance with applicable data protection legislation. These transfers can be based on an adequacy decision or on the Standard Contractual Clauses approved by the European Commission. Further information is available at Ferragamo, at the following address: privacy@ferragamo.com.

7. Retention of Personal Data

7.1. Personal Data processed for Client Management will be kept for the period in which you have an account on the Website and are part of the Ferragamo’s fidelity program, or until the period provided by the Supervisory Authority with regard to fidelity cards data. As Personal Data for this purpose are processed in order to provide the Services, Ferragamo may retain the data for a longer period as may be necessary to protect Ferragamo’s interests to defend against potential liability related to the provision of the Services.

7.2. Personal Data processed for Newsletter will be kept until you unsubscribe from the newsletter through the link at the bottom of every e-mail sent to you. As Personal Data for this purpose are processed in order to provide the Services, data may be retained for a longer period as may be necessary to protect Ferragamo’s interests to defend against potential liability related to the provision of the Services.

7.3. Personal Data processed for Social Management will be kept for the period necessary to interact with you. When the platform is jointly managed with the platform provider, please refer to Personal Data retention policy available in the relevant social network privacy notice.

7.4. Personal Data processed for Sale will be kept for the period deemed strictly necessary to fulfil such purposes (e.g. for the delivery of the product purchased). In any case, as these Personal Data are processed for the provision of the Services, Ferragamo interests against potential liability related to the provision of the Services.

7.5. Personal Data processed for Recruitment will be retained as follows. If a working relationship with Salvatore Ferragamo or the Relevant Company is not established, your Personal data will be stored for a maximum of thirty-six (36) months from receipt of your CV or the end of the selection process. Before the expiration of the thirty-six (36) months period, the Data Controller may contact you to update your Personal Data and receive communications about open positions. If your answer is negative or not received within fifteen (15) days, Ferragamo will delete your personal data within the deadline; if your answer is positive, the data will be kept for a further period of thirty-six (36) months.

7.6. Purchase Data collected by Salvatore Ferragamo and/or the Relevant Company for Marketing and Profiling purposes will be retained for seven (7) years, in compliance with the decision accepting the request for preliminary verification filed by Salvatore Ferragamo, adopted by the Italian Supervisory Authority on 30 May 2013.

7.7 Personal Data processed for Retargeting will be retained until you withdraw your consent.

7.8. Personal Data processed for Recovery Cart will be kept until you object to this processing through the link you may find at the bottom of every Recovery Cart e-mail.

7.9. Personal Data processed for Compliance will be kept for the period required by the specific legal obligation set forth by the applicable law.

7.10. Personal Data processed for preventing Misuse/Fraud will be kept for as long as deemed strictly necessary to fulfil the purposes for which it was collected and until Ferragamo has to keep the data in order to defend themselves in subsequent legal proceedings that may arise, or communicate this data to Public Authorities, as may be requested.

7.11. More information on the data retention periods are available by writing to Ferragamo at: privacy@ferragamo.com. You may always object to the further retention of your Personal Data by writing to the same e-mail address.

8. Data subject rights

8.1. As a data subject, are entitled to request from Ferragamo at any time, access to your Personal Data, the correction and erasure of your Personal Data, as well as to object to its processing. You are also entitled to request the restriction of the processing of your Personal Data, as well as to obtain the Personal Data you have provided to Ferragamo in a structured, commonly used and machine-readable format.

8.2. Please note that most of the Personal Data you provide Ferragamo can be changed at any time, including your e-mail preferences, by accessing, where applicable, your user profile created on the Website.

8.3. For Marketing and Profiling, you may always withdraw your consent at a later stage, without prejudice for the processing lawfully carried out before such withdrawal.

8.4. For Retargeting, you may always withdraw your consent at a later stage by using the options provided in section 2F above, without prejudice for the processing lawfully carried out before such withdrawal.

8.5. Requests should be made in writing to Ferragamo at: privacy@ferragamo.com. At the same address, you can contact the Salvatore Ferragamo Group DPO.

8.6. Please note that you may always object to the communication of your Purchase Data for Abuse/Fraud, for reasons related to your particular situation. Ferragamo may continue to process your personal data for this purpose for compelling legitimate grounds which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

8.7. In any case, please note that, as a data subject, you are entitled to file a complaint with the competent supervisory authorities for the protection of Personal Data, if you believe that the processing of your Personal Data carried out through this Website violates applicable law.

9. Amendments

9.1. Ferragamo reserves the right to partly or fully amend this Privacy Policy, or simply to update its content, e.g., as a result of changes in applicable law. Ferragamo will inform you of such changes as soon as they are introduced, and they will be binding as soon as they are published on the Website. Ferragamo therefore invites you to regularly visit this Privacy Policy in order to acquaint yourself with the latest, updated version of the Privacy Policy, so that you may remain constantly informed on how Ferragamo processes and protects your Personal Data.

10. Additional information concerning local processing, where applicable, and privacy laws

10.1. This privacy policy has been prepared in light of European Union and Italian data protection legislation, as the Ferragamo Group has its headquarter in Italy. Should you need further information with specific regard to Ferragamo processing of Personal Data according to the privacy laws of your Country, please contact privacy@ferragamo.com.

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